1. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address.

  • Payment Information: Payment details are processed securely via third-party payment providers; we do not store credit card information.

  • Account Information: If you create an account, we collect login credentials and order history.

  • Browsing Information: IP address, browser type, and cookies to enhance your shopping experience.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill orders.

  • To provide customer support and respond to inquiries.

  • To improve our website and user experience.

  • To send promotional emails and updates (you may opt-out anytime).

  • To comply with legal and regulatory requirements.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience by remembering preferences and analyzing website traffic. You can manage cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Third-party vendors who assist in payment processing, shipping, and marketing.

  • Legal Authorities: When required by law to comply with legal obligations or protect our rights.

5. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, and disclosure. However, no online data transmission is entirely secure.

6. Your Rights

Under data protection laws, you have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Request data portability.

To exercise your rights, please contact us at hello@solenajewels.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage you to review their policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Information

For any privacy-related inquiries, please contact us: Email: hello@solenajewels.com
Website: www.solenajewels.com